SERVICE FEES

AVAILABLE: Within Lincoln, Neb., and the System Service Area.

APPLICABLE: To any Customer taking service from the System.

CUSTOMER SERVICE FEES:

• New Account Service Fee:  $25
  Applicable to every new account, move, transfer, etc., upon the request for service initiation. (Excluding accounts managed under Landlord’s Agreement.)

• Late Payment Fee:  3.0% of Past Due Amount
  Applicable to all accounts for amounts not paid by the due date on or after the first business day past the due date.

• Field Collection of Payment:  $20
  Applicable to all delinquent accounts which LES collects payment in the field to void termination of service for non-payment.

• Reconnect Service after Disconnect for Nonpayment of Bill:

  • $40 - Applicable during the System’s normal working hours (8 a.m.-6 p.m., Monday-Friday, not including holidays)

  • $75 - Applicable after the System’s normal working hours (after 6 p.m., Monday-Friday and on weekends and holidays)

  • $75 - Operation’s line crew required (anytime)

• Non-Sufficient Funds Check Fee:  $30
  Applicable to accounts when a Customer’s check is returned to the System from a banking institution due to non-sufficient funds, either paper check or ACH.

• Rereads:  $20
  By Customer request or restricted meter access, LES will return to Customer’s service location more than once monthly to reread the meter. The charge applies when the original reading was not in error.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES' electric rates. For questions about how rates are established, contact LES' manager of rates, forecasting and load research (402-473-3471). For questions about the application of rates for your home, such as the proper rates, costs, etc., contact an Energy Services Representative (402-473-3270).
 

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