LINCOLN — Lincoln Electric System encourages residents to use Nebraska Severe Weather Awareness Week to plan ahead for severe weather and power outages.
“Nebraska’s weather is unpredictable and is one of our main causes of power outages,” said Kelley Porter, LES manager of Customer and Corporate Communications. “We encourage customers to be prepared.”
LES recommends that customers:
- Make sure their information is up to date with LES’ PowerLine. LES’ outage call management system matches customers’ phone numbers to their service address. Keeping information current helps LES quickly evaluate outages and dispatch crews. Customers can visit LES.com/report-outage to update information.
- Put together a basic emergency kit. A kit should include the essentials: bottled water, nonperishable food items, a flashlight or lantern and a way to stay informed (a battery-operated radio or TV). It’s also important to have devices that don’t need to be plugged into power outlets. Keep mobile devices charged and have backup batteries.
- Know how to report an outage. Outages can be reported two ways: online at LES.com/report-outage or over the phone via PowerLine at 1-888-365-2412.
Restoration times vary based on the severity of the outage. LES’ strategy in re-establishing power is to efficiently and effectively get power back on for the most customers in the shortest time possible. LES always prioritizes the safety of its employees and customers and first addresses potentially life-threatening situations and power restoration for hospitals, fire stations and other critical community services.
Customers who use a portable generator during an outage should never plug it into a home outlet or connect it to a building’s wiring. The generator won’t be isolated from LES lines and can feed electricity back into them, causing severe injury to line crews, contractors or others, or potentially destroying the generator.