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What to know if the power goes out

LINCOLN – Severe winter weather can sometimes lead to a power outage, but if an outage does occur Lincoln Electric System customers have resources available to help crews get the power restored faster, said Dan Pudenz, LES vice president of Energy Delivery.

“Customers can expect an all-out effort from LES to restore any power outages,” Pudenz said. “First and foremost, we address potentially life-threatening situations and restoring power to hospitals, fire stations and other critical community services.”

Pudenz recommends that when an outage occurs customers call the LES PowerLine toll-free at 1-888-365-2412, even if you know your neighbors have already called, or report online at

The PowerLine service is available 24/7 and can process 1,600 simultaneous calls per minute. The automated system recognizes a registered telephone number and matches that to the customer’s corresponding address listed in the database.

LES urges customers to register their phone numbers with LES’ PowerLine or update their information at and click “Update.”

To track outages, use the outage map available on