LINCOLN — Reliability and safety are the highest priorities at Lincoln Electric System. The community-owned utility continues to operate using its continuity of operations plan, which includes preparations for situations such as the current pandemic. At this time, LES is experiencing normal system operations and is implementing appropriate measures to limit any impacts that COVID-19 and its spread may have on utility operations or reliability.
LES asks that customers pay their bill online, by phone, mail, drop-box, or pay cash at select retailers. Customers are urged to call LES at 402-475-4211 if they cannot pay their bill. While LES has temporarily suspended disconnections for nonpayment, the utility wants to help customers make payment arrangements, so they don’t get further behind. More information about making payments is available on LES.com > Pay My Bill.
“LES prepares for a variety of situations, including pandemics, so we have continuous crisis planning to safeguard grid resiliency,” said Kevin Wailes, LES CEO. “We are taking precautions to limit staff and community exposure and maintain system reliability for our customers.”
Our nation’s electric utilities are closely coordinating with government agencies through the Electricity Subsector Coordinating Council. This coordination ensures that the electric industry has the best possible access to the resources needed to continue providing reliable electric service.
Wailes said LES will continue to monitor the local, state and national status of COVID-19 and is prepared to respond as necessary.
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