LINCOLN — Lincoln Electric System is asking customers to beware of scams. The utility has received reports from customers in the Lincoln area who received calls from scammers threatening to turn off power within a specific time period if payment for their utility bill is not received. Some scammers are providing additional details that may sound legitimate, such as customers should normally pay at the LES business center at 2620 Fairfield but no appointments are available.
LES does not collect payments from customers in person at their homes or businesses, require appointments at the business center, nor do we call customers demanding immediate payment. LES uses final notices on bills for delinquent accounts and door hangers for service terminations. Never give financial or account information to someone who calls or emails you. LES will only ask for those details to confirm your information when you call the utility directly at 402-475-4211.
If you think you’ve been contacted by a scammer, do not give them any information; call the attorney general’s office right away. If you did provide information, please call the police department’s nonemergency telephone number to report it.
To verify the status of your LES account, visit LES.com or call 402-475-4211.