Billing & payment questions

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How can I pay my LES bill?

LES’ business office is currently open for payments only; a mask is required to enter the building. 

As a precautionary measure to protect the safety of our customers and employees, we will be executing social distancing. What is social distancing? It is a term applied to certain actions that are taken by public health officials to stop or slow down the spread of a highly contagious disease by limiting large groups of people coming together and overall contact.  

Please pay your bill in one of the ways listed on this page.

LES’ business hours are 8 a.m.-to 5 p.m., Monday-Friday.

Pay online or over the phone by calling 844-706-7689.

You will need your nine-digit account number, mailing address, ZIP code and method of payment (Visa®, MasterCard®, Discover®, checking or savings account).

Mail your check or money order and bill stub to:

PO Box 2986
Omaha, NE 68103-2986 

Pay cash at select retailers

An EZ-Payslip and mobile phone are required to pay cash at CVS Pharmacy, Dollar General and Family Dollar in Lincoln.


From your mobile phone ...

  • Click the EZ-PAY square at the bottom of LES' bill-payment page.
  • Click the One-time Payment button.
  • Enter your LES account number and ZIP code.
  • Click Next and then follow the screen prompts.

Put your bill into one of these drop boxes:

LES Walter A. Canney Service Center
2620 Fairfield St. (27th & Fairfield)

LES business office
1040 O St. (11th & O)
Northeast side of the building

Does LES offer a level-payment plan?

Yes, LES offers a budget billing plan to allow customers a set amount for their monthly bill. The amount is based on a 12-month average bill and is adjusted, as necessary, semiannually. Get the details.

Does LES offer assistance to customers struggling to pay energy bills?

LES works with Community Action Partnership of Lancaster and Saunders Counties, Nebraska Department of Health and Human Services and United Way to assist customers facing financial difficulties. Get the details.

Does LES send bill or disconnect alerts and notifications?

LES' alerts & notifications service allows customers to sign up for automated email and text-message notifications on these topics: 

Please note: This opt-in service for email and text-message notifications will not notify participants of scheduled or unscheduled power outages relating to LES transmission/distribution system repair/maintenance work.

Learn how to sign up for bill and disconnect alerts.