Call LES PowerLine, 24/7, at 888-365-2412 (toll free). Stay on the line and select option 4 to leave a voice mail and state your medical need for power. LES staff will manually retrieve the voice mails as time permits.
During an extended or widespread outage:
LES’ method is to restore power to the greatest number of customers in the shortest amount of time. However, restoring power after a major outage is complex and often dangerous work, especially during adverse weather conditions. At times, it may be distressing when crews bypass your home or business while looking for damage to lines that will restore power to larger areas; this is necessary when thousands of customers may be affected.
You can change your service now from our Start/Stop Service page.