We understand unplanned hardships can make it challenging to pay your energy bill. You have options.
If there’s a chance you may get behind on your energy bill, we want to help before the circumstances become critical. Because every situation is different, please contact an LES customer service representative to talk through your options.
You may designate that a third party (family member, friend or neighbor) also be notified in the event a disconnect notice is issued. A third party’s concern may be all that is needed in some situations.
Community Action Partnership of Lancaster and Saunders Counties assists if you have received an electric bill disconnect notice. You must apply for assistance. Funds are still available and qualifications have been modified to include those who have lost employment or income due to COVID-19.
Nebraska Department of Health and Human Services (1050 N St., Suite 250 in Lincoln) offers a variety of assistance programs. For those who have lost employment or income due to COVID-19, funds are available for households meeting LIHEAP (Low Income Home Energy Assistance Program) crisis eligibility requirements.
United Way 2-1-1 connects you with community resources for payment assistance. It is free, confidential and available 24/7.
The Salvation Army offers assistance. It is located at 2625 Potter St. in Lincoln.