Contact us

LES lobby for walk-in customer services

Walter A. Canney Service Center • 402.475.4211
2620 Fairfield St. (27th & Fairfield)

  • Business hours: 8 a.m.-5 p.m., Monday-Friday. Wednesday hours are 9 a.m.-5 p.m. on the third Wednesday of every month.
  • Bill drop box: South of the building near customer parking.
  • Closed during these holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day.
  • Please note that our south Kevin Wailes Operations Center on Rokeby Road is closed to walk-in customer services.

General-business mailing address

Note: This location is closed to walk-in customer services.
9445 Rokeby Road
Lincoln, NE 68526-9788

Bill-payment mailing address

PO Box 2986
Omaha, NE 68103-2986

Billing & payment

Pay your bill

Billing questions

402.475.4211 • [email protected]

Bill drop box

Walter A Canney Service Center
2620 Fairfield St. (27th & Fairfield) — south of building near customer parking

Report outages & trees in lines

Report an outage, streetlight problem or tree/vegetation in power lines at 1.888.365.2412 (toll-free) or online using these forms:

Report an outage

Report a streetlight problem

Report a tree or vegetation in power lines

Other inquiries

Billing/Account questions
[email protected]

Economic development
[email protected]

Employment questions
[email protected]

Employment verification requests
402.473.3441 (fax)

Letter of credit request
[email protected]

General questions
[email protected]

Request speaker
[email protected]

Visit our "How do i?" page for answers to frequently asked questions

Beware of scams

LES asks customers to be on the alert for scams! Scammers can fake emails, Wi-Fi networks and phone numbers. If you would like to verify your LES account status, go to your online account at or contact LES directly at 402.475.4211 or [email protected], Monday-Friday, 8 a.m.-5 p.m. 

Go to for tips on spotting scams

Download our scams awareness flyer in English

Descargue nuestro folleto de concientización sobre estafas en Español

Beware of scams
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*Average residential all-in price x average residential daily energy use

Value campaign graphic