Contact us

LES lobby for walk-in customer services

Walter A. Canney Service Center • 402.475.4211
2620 Fairfield St. (27th & Fairfield)

  • Business hours: 8 a.m.-to 5 p.m., Monday-Friday.
  • Bill drop box: South of the building near customer parking.
  • Closed during these holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving and Christmas Day.
  • Please note that our south LES Operations Center on Rokeby Road is closed to walk-in customer services.

General-business mailing address

Note: This location is closed to walk-in customer services.
9445 Rokeby Road
Lincoln, NE 68526-9788

Bill-payment mailing address

PO Box 2986
Omaha, NE 68103-2986

Billing & payment

Pay your bill

Billing questions

402.475.4211 • [email protected]

Bill drop box

Walter A Canney Service Center
2620 Fairfield St. (27th & Fairfield) — south of building near customer parking

Report outages & trees in lines

Report an outage, streetlight problem or tree/vegetation in power lines at 1.888.365.2412 (toll-free) or online using these forms:

Report an outage

Report a streetlight problem

Report a tree or vegetation in power lines

Other inquiries

Billing/Account questions
[email protected]

Economic development
[email protected]

Employment questions
[email protected]

Employment verification requests
402.473.3441 (fax)

Letter of credit request
[email protected]

General questions
[email protected]

Request speaker
[email protected]

Visit our "How do i?" page for answers to frequently asked questions

For just under $3* a day, we power your moments — big and small

Life is full of memorable moments. You may not see us, but we are here, powering the moments that matter. Dreams made sweeter by nightlight, laughter around the dinner table, the smells of freshly baked cookies and coffee brewing, 10 more minutes of basketball under the lights. All for just under $3 a day.


*Average residential all-in price x average residential daily energy use

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