Residential rates

LES’ Service Regulations serve as a guide for LES and customer interactions on electric service. These Service Regulations may be revised, amended, superseded or repealed at any time by the LES Administrative Board. Each year, LES staff review the regulations and make modifications as needed. Prior to the LES Administrative Board adopting the changes, customers are able to review a redline draft of the Service Regulations and provide comments.

View the LES Service Regulations

Effective with all services provided after Dec. 31, 2023

01 (Standard) & 03 (with Electric Heating)

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To single family residences and individually metered apartments.

CHARACTER OF SERVICE: Single-phase, or three-phase if available, 60 Hertz alternating current, supplied at LES' standard voltages through an LES-owned meter.

BILL: Customer Charge + Facilities Charge + Energy Charge + All Riders (if applicable) + Service Fees (if applicable) + City Dividend for Utility Ownership + Sales Tax (if applicable); based on the RATE in effect and LES' Service Regulations. Plus, for BILLING PERIODS less than 27 days, on the CUSTOMER’S first and final BILLS, a per day credit times the difference between 30 and the actual number of days in the BILLING PERIOD.

BILLING PERIOD: Bills are rendered on the basis of the scheduled meter reading dates or a date agreeable with LES for final readings. Under normal conditions, BILLING PERIODS typically range from 27 to 35 days.

SEASONAL PROVISION: Summer and winter periods are defined as:

• Summer – The four-month period from June 1 through Sept. 30
• Winter – The eight-month period from Oct. 1 through May 31

Energy Charges on the BILL will be prorated between seasons in transitional months (i.e., June and October) according to the number of days corresponding to each season covered by the BILL.

RATE:

FACILITIES LEVEL: Facilities Charges are based on average monthly energy for bills rendered during the 12-month period of Dec. 1 through Nov. 30. LES will assign CUSTOMERS to the applicable Facilities Level. Newly constructed single family dwelling services, with no prior energy usage history, will initially be assigned to Level 2. Newly constructed multi-family dwelling services, with no prior energy usage history, will initially be assigned to Level 1. Levels are reviewed and changed as necessary each Jan. 1. Exceptions to the below thresholds for Facilities Level assignments will only be made in rare instances and with the approval of LES.

Level 1 – Average monthly energy less than 800 kWh.
Level 2 – Average monthly energy 800 kWh to 1,500 kWh.
Level 3 – Average monthly energy greater than 1,500 kWh.

RESIDENTIAL ELECTRIC HEATING WITH SECOND METER: Existing residential CUSTOMERS, where service has been provided for electric heating purposes only and is metered on a separate circuit, shall have energy use from these two services combined into one BILL. This type of electric heating service is only available to existing services and is not available for application to new service requests.

TERMS AND CONDITIONS:

1. Service will be furnished subject to LES' policies and Service Regulations.
2. TERMS OF PAYMENT – BILLS on active accounts are due in full 23 days after rendered. BILLS on final accounts are due upon receipt or the date of the most recently issued BILL, whichever is later. Any past due amounts are subject to LES policies regarding termination of electric service and applicable Service Fees. Charges are subject to all applicable State and Local sales tax.
3. FLUCTUATING LOADS AND HARMONICS – CUSTOMERS operating equipment causing harmonic currents and/or highly fluctuating or large instantaneous demands, including, but not limited to, variable speed drives, motor starting, welders and X-ray machines, shall be required to pay all nonbetterment costs of corrective action required to maintain acceptable service quality to the CUSTOMER and not interfere with service on LES' lines or to other CUSTOMERS. See System Disturbances and Service Disruptions, and Disconnection of Electric Service in the Service Regulations.
4. COGENERATION OR SMALL POWER PRODUCTION – Refer to Customer-Owned Generation in the Service Regulations.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

Effective with all services provided after Dec. 31, 2023

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To any CUSTOMER, to light an area of an existing meter service location agreeable to LES, for which LES-owned lamps with photocell dusk-to-dawn control will be installed on LES poles.

CHARACTER OF SERVICE: Single-phase, 60 Hertz alternating current, 120 volts, two wire, nonmetered.

BILL: Applicable Security Lighting and Festoon Outlet Charges + Riders added on to the BILL of an existing metered account + Service Fees (if applicable) + Sales Tax (if applicable); based on the Schedule in effect and LES' Service Regulations.

BILLING PERIOD: Nonmetered services BILLING PERIODS are based on a monthly schedule set by LES.

RATE:

Poles and Secondaries: Additional charges per BILLING PERIOD for poles and/or secondaries installed prior to Jan. 1, 1979, for the operation of the lamp(s). Subsequent to Jan. 1, 1979, LES discontinued pole installations. LES will maintain existing installations of poles and overhead/underground secondary. No poles or underground secondary will be installed for new installations.

Festoons: Outlets mounted on street light poles as per Festoon Outlet Guidelines. For 120 V, 2 amp breaker.

TERMS AND CONDITIONS:

1. Service will be furnished subject to LES' policies and Service Regulations.
2. TERMS OF PAYMENT – BILLS on active accounts are due in full 23 days after rendered. BILLS on final accounts are due upon receipt or the date of the most recently issued BILL, whichever is later. Any past due amounts are subject to LES policies regarding termination of electric service and applicable Service Fees. Charges are subject to all applicable State and Local sales tax.
3. Existing poles which have been provided prior to Jan. 1, 1979, and replacement of such poles, shall not be used for any purposes other than the mounting of LES-owned security lamps.
4. All costs related to the installation of a Festoon Outlet will be paid by the CUSTOMER prior to installation. Installations will be made where feasible as determined by LES' Energy Delivery Division.
5. For Festoon Outlets, the CUSTOMER taking service shall indemnify, protect and save harmless LES and its officers, agents and employees, from and against any and all claims, demands, suits, judgments, liabilities, loss or damages, which may arise out of or be caused by erection, maintenance, presence, use or removal of their equipment.
6. Temporarily disconnected security lighting (at the CUSTOMER'S request), which is reconnected at a later date, will be subject to LES Service Fees and Disconnection of Electric Service in the Service Regulations. Lighting installations disconnected for more than 90 consecutive days shall be removed by LES. 

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

Effective with all services provided after Dec. 31, 2023

AVAILABLE: To renewable generation with production capacity of 25 kW_AC or less, in conjunction with a retail load. No single METER may exceed 25 kW_AC. Renewable generation includes electric generators powered by methane, wind, solar, biomass, hydro or waste technologies. New renewable generation will be placed on this rider until the total generating capacity of all renewable generation using net metering is equal to or exceeds one percent (1.0%) of the capacity necessary to meet LES’ average aggregate CUSTOMER monthly peak demand forecast for that calendar year. At that point, this rider will no longer be offered to CUSTOMERS.

APPLICABLE: The credits (payments) of this rider will apply to CUSTOMERS with renewable generation who purchase energy from LES under an appropriate retail rate and who may supply energy to LES.

CHARACTER OF SERVICE: Unless otherwise provided by contract, the character of purchased power will be single- or three-phase alternating electric current at 60 hertz. Voltage shall be determined by the voltage of LES’ distribution system in the  vicinity unless otherwise agreed. Facilities on this service will be metered with an LES supplied bi-directional meter.

PURCHASE OF OUTPUT FROM RENEWABLE GENERATOR CUSTOMERS: Owners of renewable generation will be allowed to parallel these facilities with LES and use the electrical output of their renewable generation to supply all or a portion of their own load and deliver the surplus to LES.

RATE: At the end of the BILLING PERIOD, LES will net the metered energy which was delivered to LES and the metered energy which was supplied by LES.

• Net energy supplied by LES to the CUSTOMER in a BILLING PERIOD will be billed at the applicable retail rate.
• Net energy delivered to LES in a BILLING PERIOD will be purchased by LES at the applicable Renewable Net Metering Rider Energy Payment rate.
• Other applicable fees and charges, including the Customer Charge, the Facilities Charge and the Demand Charge (if any), will be billed to the CUSTOMER at the applicable retail rate.

Purchases by LES will appear as credits on the BILL. Credits which exceed charges for a BILLING PERIOD will roll-over to the following BILLING PERIOD. At the end of each calendar year, any credits remaining will be paid by check from LES in the final BILLING PERIOD of the year.

Renewable Net Metering Rider Energy Payment rate: The Energy Payment rate will be the Energy Charge based on the Tier (see table below) that is in effect on the date of the interconnection with LES (bi-directional meter set), and the Energy Payment rate will remain at this Tier for 10 years (regardless of any changes in the underlying Tier) from the month of the interconnection or the year 2014, whichever comes later.

The Customer Charge and the Facilities Charge will be equal to the Customer Charge and the Facilities Charge for the applicable retail customer class as determined and periodically adjusted by LES.

Subsequent to the first 10 years of a CUSTOMER’S initial LES-approved installation, the Energy Payment rate will transition to the Tier that is currently in effect and will continue to transition to each subsequent Tier as of the effective date for each Tier as determined by LES.

If a CUSTOMER increases the renewable generation production capacity at the same CUSTOMER location for which the CUSTOMER has an existing Renewable Net Metering
Agreement with LES, the Energy Payment rate of the expanded facility will coincide with the timing and provisions of the Tier for the existing facility; except that the total renewable generation production capacity may not exceed 25 kW_AC for a single METER.

In no case will the Energy Payment rate be less than the LES Avoided Cost.

Tier Definitions:

• Tier 1: Tier 1 will be defined as the period up to the point where there is total CUSTOMER renewable energy generation of 1 megawatt_AC as determined by LES, or May 31, 2024, whichever is earlier. Tier 1 closed on Dec. 31, 2017.
• Tier 2: Tier 2 will be defined as the period when Tier 1 ends (Dec. 31, 2017) and up to the point where there is total CUSTOMER renewable energy generation of 5 megawatts_AC as determined by LES, or 10 years after the Tier 2 commencement date, whichever is earlier.
• Tier 3: Tier 3 will be defined as the period when Tier 2 ends.

CAPACITY PAYMENT: LES will make a one-time Capacity Payment to the owner of the renewable generation based on the contribution of peak reduction by the renewable resource, valued at a traditional resource cost of $1,000.00 per kW_AC. Capacity increases or additions in future years will be eligible for the Capacity Payment based on the then-current Capacity Payment. The Capacity Payment will be paid on the following basis:

• Predominantly southern-facing fixed solar: $375.00 per kW_DC of nameplate capacity.
• Predominantly western-facing fixed solar: $475.00 per kW_DC of nameplate capacity.
• Single or dual-axis tracking solar: $475.00 per kW_DC of nameplate capacity.
• Other solar installations: No Capacity Payment.
• Wind: No Capacity Payment.
• Other technologies besides solar and wind: $1,000.00 per average kW_AC net demand output of the generation at 5 p.m. during the months of July and August (as determined by LES).

Capacity Payments may be adjusted based on the value to LES, and Capacity Payments will terminate effective with the commencement of Tier 3.

TERMS AND CONDITIONS:

1. This is an incentive rate rider that is subject to review and revision as new technologies and economic factors change. LES will resolve discrepancies or other issues regarding interpretation or implementation of this rate rider.
2. A signed written agreement between the renewable generator CUSTOMER and LES will be required. View the Net Metering 25 kW_AC or less Agreement for Interconnection of Customer-Owned Generation.
3. The renewable generation’s connection to LES’ distribution system must pass an inspection by LES for safety and power quality.
4. The renewable generator CUSTOMER must supply a meter socket and a disconnect switch between the renewable generation/inverter and LES’ service drop.
5. The renewable generator CUSTOMER must comply with all applicable city, county, and state sales tax, laws and regulations.
6. Service will be furnished subject to LES’ policies and Service Regulations, and the Net Metering 25 kW_AC or less Agreement for Interconnection of Customer-Owned Generation.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

Access the net metering overview, process and application.

Effective with all services provided after Dec. 31, 2023

(Intended for Generation without Load, 26 kW_AC-100 kW_AC)

AVAILABLE: To renewable generation with production capacity of greater than 25 kW_AC and less than, or equal to, 100 kW_AC. No single CUSTOMER or project location may exceed 100 kW_AC. Renewable generation includes electric generators powered by methane, wind, solar, biomass, hydro or waste technologies. New renewable generation will be placed on the Renewable Generation Rate until the total generating capacity of all renewable generation on the Renewable Generation Rate (not including Renewable Net Metering projects) is equal to or exceeds 1 percent of the capacity necessary to meet LES' average aggregate CUSTOMER monthly peak demand forecast for that calendar year. At that point, this schedule will no longer be offered to CUSTOMERS.

APPLICABLE: The charges and credits (payments) of this rate will apply to CUSTOMERS with renewable generation who supply energy to LES. This rate is intended to limit renewable generation to projects of greater than 25 kW_AC and less than, or equal to, 100 kW_AC per CUSTOMER or location to allow for diversity in CUSTOMER participation in this incentive rate. LES will make the final determination as to whether a proposed renewable generation project qualifies for the Renewable Generation Rate.

CHARACTER OF SERVICE: Unless otherwise provided by contract, the character of purchased power will be single- or three-phase alternating electric current at 60 Hertz. Voltage shall be determined by the voltage of LES' distribution system in the vicinity unless otherwise agreed. Facilities on this service will be metered with an LES-supplied bi-directional meter. The Renewable Generation Rate is intended for generation without load (other than generation auxiliaries and related systems). Any netting of energy is expected to be minimal.

PURCHASE OF OUTPUT FROM RENEWABLE GENERATOR CUSTOMERS: Owners of renewable generation will be allowed to parallel these facilities with LES and sell energy to LES. Energy generated cannot be used to offset a CUSTOMER'S load. Positive net energy delivered to the CUSTOMER in more than two BILLING PERIODS in a 12-month period will immediately disqualify this service from continuing to receive this Renewable Generation Rate for a period of one year from the date of disqualification. Such disqualification will cause this service to be billed at the applicable retail energy rate, and energy delivered to the SYSTEM will be credited at the Small Power Production rate.

RATE: At the end of the BILLING PERIOD, LES will net the metered energy which was delivered to LES and any incidental metered energy which was supplied by LES.

• Net energy delivered to LES in a BILLING PERIOD will be purchased by LES at the CUSTOMER'S appropriate Renewable Generation Rate Energy Payment rate.
• Net energy supplied by LES to the CUSTOMER in a BILLING PERIOD will be billed at the General Service retail energy rate. Any netting of energy is expected to be minimal.
• Other applicable fees and charges, including the Customer Charge, the Facilities Charge, the Distribution Facilities Charge, the City Dividend for Utility Ownership and Sales Tax (if applicable) will be billed to the CUSTOMER.

Purchases by LES will appear as credits on the BILL. Credits which exceed charges for a BILLING PERIOD will be paid by check from LES.

Renewable Generation Rate Energy Payment rate: The Energy Payment rate will be the Energy Charge based on the Tier (see table below) that is in effect on the date the Renewable Generation up to 100 kW_AC Application for Review of Interconnection and Parallel Operation of Customer-Owned Generation (Application for Review) is approved by LES. This Energy Payment rate will remain fixed at this level for 10 years (regardless of any changes in the underlying Tier or Energy Charge) from the month of the date of the interconnection with LES (bi-directional meter set) as long as the Parallel Operations, Power Sales and Interconnection Agreement is approved and site inspection is conducted within one year of submitting the Application for Review.

The Customer Charge and the Facilities Charge will be equal to the General Service Customer Charge and Facilities Charge as determined and periodically adjusted by LES. The Distribution Facilities Charge will be as identified on this rate schedule and as determined and periodically adjusted by LES.

Subsequent to the first 10 years of a CUSTOMER’S initial LES-approved installation, the Energy Payment rate will transition to the Tier that is currently in effect and will continue to transition to each subsequent Tier as of the effective date for each Tier as determined by LES.

If a CUSTOMER increases the renewable generation production capacity at the same CUSTOMER location for which the CUSTOMER has an existing Renewable Generation Rate Agreement with LES, the Energy Payment rate of the expanded facility will coincide with the timing and provisions of the Tier for the existing facility; except that the total renewable generation production capacity may not exceed 100 kW_AC for a CUSTOMER or single location.

In no case will the Energy Payment rate be less than the LES Avoided Cost.

Tier Definitions:

• Tier 1: Tier 1 will be defined as the period up to the point where there is total CUSTOMER renewable energy generation of 1 megawatt_AC as determined by LES, or May 31, 2024, whichever is earlier. Tier 1 closed on Dec. 31, 2017.
• Tier 2: Tier 2 will be defined as the period when Tier 1 ends (Dec. 31, 2017) and up to the point where there is total CUSTOMER renewable energy generation of 5 megawatts_AC as determined by LES, or 10 years after the Tier 2 commencement date, whichever is earlier.
• Tier 3: Tier 3 will be defined as the period when Tier 2 ends.

CAPACITY PAYMENT: LES will make a one-time Capacity Payment to the owner of the renewable generation based on the contribution of peak reduction by the renewable resource, valued at a traditional resource cost of $1,000.00 per kW_AC. Capacity increases or additions in future years will be eligible for the Capacity Payment based on the then-current Capacity Payment. The Capacity Payment will be paid on the following basis:

• Predominantly southern-facing fixed solar: $375.00 per kW_DC of nameplate capacity
• Predominantly western-facing fixed solar: $475.00 per kW_DC of nameplate capacity
• Single or dual-axis tracking solar: $475.00 per kW_DC of nameplate capacity
• Other solar installations: No Capacity Payment
• Wind: No Capacity Payment
• Other technologies besides solar and wind: $1,000.00 per average kW_AC net demand output of the generation at 5 p.m. during the months of July and August (as determined by LES)

Capacity Payments may be adjusted based on the value to LES and Capacity Payments will terminate effective with the commencement of Tier 3.

TERMS AND CONDITIONS:

1. This is an incentive rate that is subject to review and revision as new technologies and economic factors change. LES will resolve discrepancies or other issues regarding interpretation or implementation of this rate.
2. A signed written agreement between the renewable generator CUSTOMER and LES will be required. View the Renewable Generation up to 100 kW_AC Agreement for Interconnection of Customer-Owned Generation. 
3. The renewable generation’s connection to LES' distribution system must pass an inspection by LES for safety, power quality and verification that no loads are drawing power from LES.
4. The renewable generator CUSTOMER must supply a meter socket and a disconnect switch between the renewable generation/inverter and LES' service drop.
5. The renewable generator CUSTOMER must comply with all applicable city, county, and state sales tax, laws and regulations.
6. Service will be furnished subject to LES’ policies and Service Regulations, Lincoln Building & Safety codes and the Renewable Generation up to 100 kW_AC Agreement for Interconnection.
7. Any proposed generation installation of 25 kW_AC or greater requires approval by the Nebraska Power Review Board and a review by LES for system adequacy. Proof of approval by the Nebraska Power Review Board must be provided to LES prior to interconnection to LES.
8. For renewable generation installations above 100 kW_AC, contact LES for the appropriate rates and interconnection requirements.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

Access the renewable generation overview, process and application

Effective with all services provided after Dec. 31, 2023

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To any CUSTOMER.

CHARACTER OF SERVICE: SunShares is a way to support operation of a utility-scale photovoltaic array. No energy will be supplied to CUSTOMERS under this rider. All energy provided to CUSTOMERS will continue to be provided and billed under appropriate rate schedules. The character of the electric service received is as identified under the applicable rate schedule..

BILL: SunShares Contribution plus all charges applicable under the metered rate schedule.

BILLING PERIOD: BILLING PERIODS are based on a monthly schedule set in the applicable rate schedule.

RATE:

TERMS AND CONDITIONS:

1. Service will be furnished subject to LES' policies and Service Regulations.

2. TERMS OF PAYMENT - BILLS on active accounts are due in full 23 days after rendered. BILLS on final accounts are due upon receipt or the date of the most recently issued BILL, whichever is later. 

3. This program is 100 percent voluntary.

4. Participation in SunShares will continue each month until LES is notified in writing.

5. SunShares contributions are not subject to sales tax.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

More about solar with LES

Effective with all services provided after Dec. 31, 2023

AVAILABLE: To CUSTOMERS billed on the Residential, General Service or Heating Service rate schedule.

APPLICABLE: The charges and credits (payments) of this rider will apply to CUSTOMERS who enroll in the LES virtual net metering program (“VNM Program”). Only a CUSTOMER with an acceptable payment history will qualify for this rider.

CHARACTER OF SERVICE: The VNM Program is a way for customers to virtually serve part of their energy consumption with solar power from the LES Community Solar Project located at 7501 W Holdrege St. This VNM Program replicates net metering benefits without an actual customer-owned installation. All energy provided to the CUSTOMER in excess of the virtual net metering generation will continue to be provided and billed under the appropriate rate schedule. The character of the electric service received is identified under the applicable rate schedule.

PURCHASE OF OUTPUT FROM VIRTUAL NET METERING CUSTOMERS: A CUSTOMER in the VNM Program will be allowed to use the electrical output of the virtual generation to supply all or a portion of their own load and deliver the surplus to LES.

RATE: At the end of the BILLING PERIOD, LES will net the metered energy which was supplied by LES, the Renewable Net Meter energy delivered to LES by the CUSTOMER, and the virtual solar energy delivered to LES by the CUSTOMER.

• Energy supplied by LES to the CUSTOMER in a BILLING PERIOD will be billed at the applicable retail rate.
• The net amount of energy supplied to the CUSTOMER is calculated in this specific order: the energy supplied by LES, less any renewable net meter energy delivered to LES, less the virtual solar energy delivered to LES. 
• Any virtual solar energy in excess of the net amount of energy provided to the CUSTOMER in a BILLING PERIOD will be purchased by LES at LES' avoided cost.
• Other applicable fees and charges, including the Customer Charge and the Facilities Charge, will be billed to the CUSTOMER at the applicable retail rate.
• Sales tax will be applied to the net amount of energy provided to the CUSTOMER.

Virtual solar energy delivered to LES by a CUSTOMER will be based on the following:

Number of virtual panels subscribed by the CUSTOMER multiplied by (Total kWh produced by the LES Community Solar Project in the previous calendar month divided by 15,333 total panels in the LES Community Solar Project).

Virtual solar energy delivered to LES will appear as credits on the BILL. Credits which exceed charges for a BILLING PERIOD will roll-over to the following BILLING PERIOD. At the end of each calendar year, any credits remaining will be paid by check from LES in the final BILLING PERIOD of the year.

ENROLLMENT: The enrollment fee will be based on the number of virtual panels subscribed by the CUSTOMER and the Program Rate that is in effect on the date of enrollment (see table below). A CUSTOMER will have the option to pay the Program Rate in either (a) one lump sum at the time of enrollment or (b) on a monthly basis over a 36-month period. Monthly payments will be fixed at the Program Rate in effect on the date of enrollment for the entire 36-month term.

Enrollment will be limited to increments of half panels. Sales tax will be assessed at the time of the enrollment. The sales tax rate will be determined by the service address of the CUSTOMER.

A CUSTOMER’S enrollment level will be limited to the lesser of the following:

(a) Whole number of virtual panels with Projected Annual Production (see table below) equivalent to no more than 80 percent of the CUSTOMER’S net energy consumption in the previous 12-month period of Dec. 1 through Nov. 30, or as determined by LES.

(b) 100 virtual panels, which is approximately commensurate to the 25 kW_AC production capacity limit under Schedule RNM, Renewable Net Metering Rider.

CANCELLATION: LES will provide compensation, including the sales tax on the refund amount, to a CUSTOMER upon cancellation. The compensation will be based on the number of virtual panels being cancelled by the CUSTOMER and the Refund Rate that is in effect on the date of cancellation (see table below).

For any virtual panel that is still under an active 36-month payment period, the portion of the virtual panel being cancelled will be prorated according to the Equivalent Virtual Panel Subscribed, calculated per the following:

Equivalent Virtual Panel Subscribed = Total payments to date ($) / 36-Month Program Rate * 36

RESTRICTIONS: During the final five calendar years of the program (2032 – 2036), no new enrollments or increases in existing enrollment will be allowed. Full or partial cancellation will be allowed at any time.

RENEWABLE ENERGY CERTIFICATES: All renewable energy certificates related to virtual solar energy production will be retired by LES on behalf of the CUSTOMER.

TERMS AND CONDITIONS:

1. This is an incentive program that is subject to review and revision. LES will resolve discrepancies or other issues regarding interpretation or implementation of the VNM Program.
2. The VNM Program will terminate on July 1, 2036. Enrollment of all participating CUSTOMERS will be canceled and all related energy purchases by LES will cease.
3. Projected Annual Production is an estimate based on the expected LES Community Solar Project output. While not expected, there could be periods where there is no output. LES makes no guarantee of actual output levels.
4. VNM Program enrollment is specific to the CUSTOMER and non-transferrable.
5. It is LES’ understanding that VNM Program enrollment does not entitle the CUSTOMER to federal tax credits related to the LES Community Solar Project or the energy produced.

More about solar with LES

Effective with all services provided after Dec. 31, 2023

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: The charges of this rider will apply to CUSTOMERS who enroll in the LES renewable energy certificate rider (“REC Rider”). Only a CUSTOMER with an acceptable payment history, as determined by LES, will qualify for this rider. 

CHARACTER OF SERVICE: The character of the electric service received is as identified under the applicable rate schedule. The REC represents the renewable aspect of the energy produced at LES resources. Purchasing an REC certifies that the renewable energy is being generated on behalf of the customer.

BILL: CUSTOMER Bill under applicable rate schedule + REC Charge.

RATE: 

TERMS AND CONDITIONS:

1. Service will be furnished subject to LES' Policies and Service Regulations.
2. TERMS OF PAYMENT - BILLS on active accounts are due in full 23 days after rendered. BILLS on final accounts are due upon receipt or the date of the most recently issued BILL, whichever is later. Any past due amounts are subject to the LES Policy – Termination of Electric Service and applicable Service Fees. Charges are subject to all applicable State and Local sales tax.
3. All applicable Terms and Conditions from the CUSTOMER’s applicable rate schedule apply.
4. Enrollment of 100% of a CUSTOMER'S energy consumption is required.
5. This program is 100 percent voluntary.
6. LES will establish the REC Charge once per year, based on market conditions. 
7. At the end of each year, all RECs sold under this rider will be retired by LES on behalf of the CUSTOMER.
8. Participation in the REC Rider will continue each month until LES is notified to discontinue participation by the CUSTOMER.
9. LES has a limited number of RECs. LES does not guarantee that RECs will be available to all customers. LES reserves the right to suspend the REC Rider at any time.
10. If a CUSTOMER moves within the LES service territory, the REC Rider will be automatically applied to the new location unless LES is notified otherwise.
11. While supplies last, LES will match each REC purchased by a CUSTOMER with a free REC from LES’ federal hydropower allocation. LES’ hydropower RECs cannot be resold but may be retired on behalf of an LES CUSTOMER. 

Effective with all services provided after Dec. 31, 2023

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To any CUSTOMER taking service from LES.

CUSTOMER SERVICE FEES:

New Service Fee: $10
Applicable to every new account, move, transfer, etc., upon the request for service initiation. (Excluding accounts with a current Landlord Options form on file.)

Late Payment Fee: 3.0 percent of Past Due Amount
Applicable to all accounts for amounts not paid by the due date on or after the first business day past the due date.

Disconnection Charge for Nonpayment:
Applicable when credit representative visits premises for disconnection due to delinquency but does not disconnect service.

• Disconnection Reminder Charge: $10

Applicable to delinquent accounts.

• Basic disconnection: $65
• Meter technician disconnection: $115 
• Line crew disconnection: $200

After-Hours Reconnection Charge: $100
Applicable when line crew reconnects service outside of normal weekday business hours on an account that was disconnected due to delinquency.

Returned Payment Fee: $15
Applicable to accounts when a CUSTOMER'S payment is returned to LES from a financial institution.

Inaccessible Meter Fee: $75
Applicable when an attempt by LES to read, service or access a METER is unsuccessful.

Mislabeled Meter Sockets or Cross Wiring Fee: $80/hour/employee
Applicable when LES is required to correct property owner's mislabeled meters or cross-wired services.

Temporary Service Fee: $200
Applicable when a temporary service and meter are required.

Meter Tampering Fee: $315
Applicable each time LES discovers a tampered, bypassed, or otherwise misused METER.

Residential Line Extension Fee:
A fee charged for a portion of the construction cost.

• Underground Extension (Subdivision): $472 for lots with rear lot lines 100 feet in width or less OR $4.72 per rear lot foot for lots with rear lot line greater than 100 feet in width, not to exceed $944 per lot
• Underground Primary Extension (Single Acreage-Non Subdivisions): $944 minimum
• Underground Extension (Mobile Home Parks): $175 per lot

CUSTOMER Requested Outage:
A fee charged for switching functions to de-energize and re-energize LES facilities.

• Customer requested switching rate outside normal work hours: $500
• Customer requested switching rate for holidays: $700 

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of LES’ electric rates. For questions about how rates are established, [email protected]. For questions about the application of rates for your home, such as the proper rates, costs, etc., email an Energy Services Representative or call 402.475.4211.

Effective with all services provided after Aug. 31, 2023

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To any CUSTOMER taking any service listed below.

CITY DIVIDEND FOR UTILITY OWNERSHIP: The City Dividend for Utility Ownership is added to the following rate schedules. The City Dividend is charged sales tax. The City Dividend shall be adjusted on Sept. 1 each year.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of the City Dividend for Utility Ownership. Please [email protected] with any questions.

AVAILABLE: Within Lincoln, Nebraska, and the LES Service Area.

APPLICABLE: To any CUSTOMER taking service from LES, unless proper tax exemption certificate is presented.

In the event of the imposition of any new or increased tax or any payment in lieu thereof, in excess of that provided for under Article VIII, Section 12 of the Charter of the City of Lincoln, the rate provided herein may be increased to reflect the amount of such tax or in lieu of tax increase.

NOTE: LES recommends you contact appropriate staff to answer questions and confirm your analysis of the tax clause. Please [email protected] with any questions.

Your residential bill is comprised of the following:

An energy charge to cover the variable costs of the electricity you use. It is measured in kilowatt-hours (kWh), which equals 1,000 watts of power used for one hour.

A customer charge to cover the fixed costs to read your meter, issue your bill and provide other customer-related services.

A facilities charge to cover the fixed costs to deliver reliable energy. This charge is separated into three levels, based on the average monthly energy use as shown on your bill. Energy used during the 12-month billing period of December 2022 through November 2023 determines your Facilities Level. The levels are:

• Facilities Level 1: 0-799 kWh/Month.
• Facilities Level 2: 800-1,500 kWh/Month.
• Facilities Level 3: Over 1,500 kWh/Month.

This calculator provides an estimated bill based on your energy use. It displays 12 months of billed energy at your current Facilities Level. Your account number is required. It can be found on your bill or by calling Customer Service at 402.475.4211.

RESIDENTIAL BILL CALCULATOR