For PowerLine — LES’ outage call management system — to work for you, it must have your most up-to-date information. PowerLine recognizes the phone numbers you provide and matches them to your service address. Then, we are able to quickly evaluate outages and dispatch crews.
If there is an outage, map pins will indicate the approximate area of the outage. Outages may take up to 10 minutes to display. Please refresh your browser if the outage pins are not visible. Due to customer privacy issues, the map displays outages involving 10+ customers. Click on a map pin for outage information: incident number, number of customers affected, and time outage began.